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Hot Topic - Session 4:  Downtime Horror Stories    
Saturday, May 17, 2008
8:00 am - 9:30 am
Ballroom 6B
 

Session Chair: D. Scott Griffin, BSRT(R), CIIP
Southeast Alabama Medical Center

Description:                                                                                       System downtime is often the most popular topic of discussion among system administrators. Proper planning and learning from others mistakes often helps to mitigate any unforeseen areas that one may need to address in downtime planning.

This session will draw from the knowledge of other professionals in the field of imaging informatics and direct others to review specific areas such as change management, disaster recovery, and business continuity.
 

 
Participants:
 
Relocating the Archive
Brenda Skorup, RT(R)(M), CIIP
Yuma Regional Medical Center
 
Learning Objectives:
1. Understand the implications of imaging informatics downtime.
2. Explain complications due to archive downtime.
3. Describe ways to avoid problems in the future.
 
 
PACS Worst Case Scenarios: Understanding the Implications of Major Downtimes and Avoiding Them
Michael D. Toland
University of Maryland Medical System
 
Learning Objectives:
1. Implement change management policies, both internal to your PACS team and external (hospital IT, vendors).
2. Develop communication channels with vendors - you know what they are doing and they know what you are doing.
3. Understand accountability - How to hold vendors accountable and be held accountable for your actions as well.
 
  Flames from the Road: The Importance of Remote Access Tools and Diagnostics for Downtime Management in PACS                                        Richard L. Kennedy, MSc, CIIP
Kaiser Permanente Medical Group

Learning Objectives:
1. Understand current available technology for remote access and monitoring of critical systems.
2. Understand the importance of multi-channel remote access and monitoring for critical clinical systems.
3.Understand how to plan, prepare, and practice for downtime incidents.